The restaurant employee turnover rate is higher than the national average, and that figure is on the rise. In fact, the employee turnover rate is one of the industry’s most pressing concerns, according to Nation’s Restaurant News. The magazine’s Annual Operator’s Survey revealed that 51% of restaurant operators say that attracting and retaining top talent is one of the biggest challenges they face.....

Although the deadline for the transition to restaurant EMV from swipe and sign payments was October 2015, there are many smaller restaurants and cafes that haven’t made the switch. For SMBs where fraud or data breaches is less of a concern, the switch to EMV has been less pressing. However, restaurant owners should be aware of what accepting and not accepting EMV can mean for you.....

Retailers that kept a watchful eye on Washington during the debates over tax reform last year came out “winners” when the final version of the Tax Cuts and Jobs Act was signed law on December 22, 2017. Tax reform for retailers held special significance....

Retail customer management systems capture information that helps retailers build relationships with customers—and prospective customers—that can translate into long-term customer loyalty. They also provide insights that can help you make better business decisions that lead to increased revenues and profits....

Credit card preauthorization is a powerful tool in your battle against fraud at your restaurant or bar. Many business owners don’t take advantage of credit card preauthorization, however, because they aren’t sure how it would fit in with their current processes. As you learn more....