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5 Results for Tag customer service

Why Inventory Tracking Software is a Must-Have for Your Liquor Store

by Admin December 26, 2018
Smart liquor store retailers use inventory tracking software to monitor what’s in stock, what’s selling, and which items should be discounted for faster sale. With thousands of bottles and cans under one roof, inventory tracking software is a critical tool for your liquor store.
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Categories: Retail
Tags: customer, customer service

Maximize Your Restaurant Management System and Grow Your Business

by Admin December 19, 2018
Retail management systems make a business’ day-to-day activities run more smoothly, streamline back office operations, and manage labor schedules. These systems can also help optimize your inventory, empower employees to provide a higher level of customer service, and gain transparency into every aspect of your business.
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Categories: Retail
Tags: retail management, management tips, customer service, retail technology

How Retail POS Analytics is Transforming Customer Loyalty Programs

by Admin December 7, 2018

Customer loyalty programs have evolved a lot from the old punch-card systems, thanks mostly to advancements in retail technology. With a wide range of data available now for each loyalty member, retailers are able to optimize their programs to generate more revenue by using analytics from their point of sale (POS) systems to personalize the customer experience and turn more shoppers into loyal customers.

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Categories: Customer Service
Tags: customer engagement, retail technology, retail management, customer service

How to Prevent Long Restaurant Wait Times

by Admin November 30, 2018
improve restaurant wait times
While long lines can be seen as a sign of status for some restaurants, it’s never an enjoyable experience for a customer and could end up hurting your business if customers’ time is of the essence. Restaurant wait times have continuously been an obstacle to overcome, and they can be difficult to predict when there are so many variables that come into play. Fortunately, there are a few things that restaurant owners can do to help reduce wait times and provide a more pleasant — and prompt — customer experience....
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Categories: Restaurant
Tags: customer engagement, customer service

3 THINGS YOU DIDN’T KNOW ABOUT EMV PAYMENTS

by Admin October 30, 2017
bigstock
EMV payment adoption has been slow and steady since the U.S. “flipped the switch” and began accepting chip card payments on October 1, 2015. The restaurant industry, however, continues to lag behind other merchants in upgrading to EMV. EMV chip cards are designed to reduce the problem of payment card fraud. The EMV chip creates…
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Categories: Heartland, Digital Dining, All
Tags: loss prevention, customer service

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