Customer loyalty programs have evolved a lot from the old punch-card systems, thanks mostly to advancements in retail technology. With a wide range of data available now for each loyalty member, retailers are able to optimize their programs to generate more revenue by using analytics from their point of sale (POS) systems to personalize the customer experience and turn more shoppers into loyal customers.

According to the National Retail Federation’s 2018 National Retail Security Survey, shrinkage cost retailers an average of 1.33% of total sales last year, due to theft, error, fraud, and shoplifting. Here are three ways you can keep employee theft to a minimum at your liquor store.

While long lines can be seen as a sign of status for some restaurants, it’s never an enjoyable experience for a customer and could end up hurting your business if customers’ time is of the essence. Restaurant wait times have continuously been an obstacle to overcome, and they can be difficult to predict when there are so many variables that come into play. Fortunately, there are a few things that restaurant owners can do to help reduce wait times and provide a more pleasant — and prompt — customer experience....

Email marketing can be a great way to connect with your customers if done correctly. Learn the 3 steps on how to maximize your return on restaurant email marketing to increase customer loyalty and ultimately boost sales.

According to Forbes Magazine, 19% of restaurants that open fail in their first year, mostly because they are under-funded and ill-prepared to weather challenges that may arise. However, once restaurant owners reach their one year anniversary, new-restaurant jitters subside and it’s time to focus on streamlining operations.  Here are three restaurant management tips to help your operation run more smoothly.